A perk of working the nightshift are these entertaining chats that come in.

Shelby: Hello, how can I help you?
Customer: fight
Shelby: We do not offer fights, we are a web hosting company.
Your party has left this session.

Will it ever stop…

Never did find out what the customer was getting at…

Customer: please help me know how to log in. i am unregistered and have a response from website management that requires me to log in
You are now speaking with Shelby of Sales.
Shelby: Hello
Shelby: How can i help you?
Customer: my quest is infront of you!
Shelby: I am sorry but I do not understand your question. Where are you trying to login through?
Customer: in your website, there’s website management, true?
Shelby: If you have an account with us you get access to your own Control Panel
Customer: pls walk with me so you can understand my question
Customer: i have just asked you a Q
Shelby: You are wondering about a login to the control panel for your site correct?
Customer: Gosh!
Customer: is there any help here?? i have not said that, have i??
Customer: dont put words in my mouth
Customer: i am just about to explain, but you wont let me!!!
Shelby: Ok go ahead I will wait on your question.
Customer: in your website, there’s website management, true?
Customer: i have just repeated my question
Shelby: I dont know what you mean about the website management on our site
Customer: www.inmotion. net (thats the name of your website, right?
Shelby: Yes that is our site.
Customer: your home page has the following -dedicated servers, virtual private servers, busines s calss hosting, persoanal cheap hosting, website management
Customer: is this correct??
Shelby: Yes that is all located on our site.
Customer: thank you!
Customer: now listen.
Customer: when us customers click on “website management”
Customer: it takes us to an enquiry form where you fill in bla bla
Customer: its called free website evaluation
Shelby: Alright?
Customer: site url: …name.. phone:..
Customer: so i filled that out. i am not registered with you. then i got this e mail: (will paste it here)
Your party has left this session.

I am amazed….

You are now speaking with Shelby of Support.
Shelby: Hello, How can I help you?
Customer: ?
Shelby: How can I help you? What is your question?
Customer: what. i just gave you my question..
Shelby: I did not get your question can you please repeat it.
Customer: u got my question
Shelby: I have not gotten your question. If you can please repeat the question I will be happy to answer it for you. Thanks
Customer: what the heck is wrong with you. i have asked the question 2 times now.

I am still lost by all this. He never ended up telling me what the issue was, instead he left chat.

I really had nothing to write about so I thought I would post a few links that I came across.  Sean pointed out this article about how working night shift is a cause for cancer, then again that is no surprise since everything leads to cancer these days.  I forwarded it off to my boss, he responded with “Hilarious this coming from a smoker”.   I have been using a mac for the past couple of years and with the release of Automator one might have taken note… but I didn’t until now.  I came across this script that seems pretty nice and it working just fine, I suggest installing it on your system if you use Mail.app.

So I have to login to a chat system for customers or possible customers to contact us with if they don’t feel like calling or emailing.  Anyways since we service the entire world sometimes chats can be pretty interesting, but this one takes the cake.  Here is what transpired, and clearly it had to have been someone bored on a Thursday.

Customer: Hello.
You are now speaking with Shelby of Support.
Shelby: Hello, how can i help you?
Customer: How old are you?

This really confused me at first

Shelby: Pardon?
Customer: How old are you?
Shelby: Do you have a question about our hosting? I don’t understand what my age has to do with anything.
Customer: I am sorry.
Shelby: Well is there something I can help you with in question to our hosting?
Customer: Nothing special .
Customer: Would you like to be friends with me?
Customer: I think I have fall in love with you .

At this point I was starting to really wonder how real this chat was … after review I decided that it was clearly a joke of some sorts.

Shelby: umm alrighty then
Shelby: Will you send me flowers?
Customer: I am poor.
Shelby: Hmm well I like presents, especially when someone loves me.
Customer: So ,sorry Icant love you now.

This is when I decided to try to get some information form this person and string them along for a little longer if possible.

Shelby: Well that is a shame for sure. Where do you live? And why did you decide to start chatting? Are you looking for something?
Customer: That is you.
Shelby: That makes no sense what so ever.
Customer: Time up ,bye bye.
Shelby: ok later I will miss you.
Shelby: But I will treasure the time we had.
Customer: Me too.
Your party has left this session.

I mean are you serious, clearly someone was really bored and decided to play around on the chat system. Gave myself and the other guy working a good laugh.

I was really unaware of the “level of FAIL” that it was capable of demonstrating… until now.

TO REPRODUCE:
1) frontend/x3/diskusage/index.html , go to a folder with lots of files in it.
2) Click “Size (MB)” column header to sort.
3) Watch cPanel sort a numeric column alphabetically, but don’t blink because
it also auto-refreshes the page a second later with the original by-name sort
order.
4) Be amazed at the level of FAIL exhibited by a product claiming to be in its
11th iteration.

While the guy does an excellent job in describing what the issue is, the wording is somewhat humorous.